000

a studio of two.we design and build calm systems.supported by a motley crew of quadrupeds

A watercolour of the two of us at work: one at a music desk in headphones, one designing on a call, with our four cats and two dogs, Matewis, Kwagga, Gina, Tessa, Nella and Andre, keeping us company.

Your tools,one system.painted by hand

So, what do we do?

So, what do we actually do?

We help small and medium-sized businesses look good online and run more smoothly, so they have more time for their customers.

Iggy left agency life in August. Karlien couldn't be happier (we suspect she'd been plotting it all along). So we started our own studio.

Projects pipeline

We're new, so there's no long portfolio yet. One site is live, two more are in the studio and a few are in negotiation. We expect this list (and our calendar) to fill up fast.

In the meantime, this website is our first impression. Every brushstroke, tube and transition on it was designed and built by the two of us, and it's the standard your project gets.

Release log4 projects · 2 live
  1. RCH-001Falcon Travel ToursSafari and tour operator, Cape TownLiveCase studyVisit ↗
  2. RCH-002Xploria.travelFull package: brand, website, systems, social and adsKicked off
  3. RCH-003Suntouched InnFull website redesign and buildIn the studio
  4. RCH-004Ruche StudioOur own site: brand, website and the systems behind itLiveYou're on it
  5. NextA few more in the pipelineThree or four warm leads, now in negotiationTalking

Sound familiar?

Thoughts we hear a lot

Muttered one of these lately? That's our cue.

Tools tend to arrive one at a time. A website one year, a WhatsApp number the next. Nobody stops to plan how they fit.

You don't need more tools. You need yours to work together.

Book a callStart a project

  • Why does Facebook keep changing everything?
  • Why can't people find me on Google?
  • I know the password is somewhere.
  • Do I really have to post again?
  • Why does my website look weird on my phone?
  • What am I supposed to do with AI?

The blueprint

We don't start with the tools. We start with the blueprint.

We draw the digital blueprint for your business before deciding what needs building. It's a plan for how everything works together.

Lots of tools + lots of work + very little connection. Ruche connects the pieces.
  • Google
  • Instagram
  • Facebook
  • Reviews
  • Website
  • WhatsApp
  • Email
  • Bookings
  • Payments
  • CRM
  • AI tools
  • Reports
  1. Ruche is not a traditional digital marketing agency.

  2. We are not saying “We can do everything.”

  3. We adapt

    We are saying “We understand how everything fits together.”

  4. The result A business that gets found, gets customers, works better and takes less of the owner's time.

How it works

Three steps. No jargon.

  1. Step 1. You talk

    You spill the tea.

    Tell us what's bugging you and what you've tried. No tech talk needed.

  2. Step 2. We look

    We geek out, so you don't have to.

    We map how customers reach you. Then we get into the settings and systems.

  3. Step 3. You rest

    You kick back.

    Things work. People find you. You get your time back.

The Ruche principle

We don't start with platforms. We start with the business.

A clientI need Facebook.

UsHappy to help. First, what are you trying to achieve?

  • Facebook
  • Google
  • A better website
  • WhatsApp
  • CRM
  • Automation
  • Lead follow-up

The right answer may be Facebook. It may instead be Google, a better website, WhatsApp, CRM, automation or better lead follow-up.

We recommend what the business needs, not what we happen to sell.

See the menu

Humans + AI

Smart technology behind the scenes. Real humans where it matters.

Behind the scenes

AI does the repetitive stuff.

Where it matters

Humans do the thinking, deciding and connecting.

  1. Research, handed to Strategy
  2. Data analysis, handed to Understanding the business
  3. First drafts, handed to Creative judgement
  4. Reporting, handed to Decisions
  5. Testing, handed to Client care

Technology should give business owners more time, not more work.

The studio

Small by design

Ruche is Iggy and Karlien. Partners in life for six years, and now in business.

You deal with us directly. There's no account team and no hand-offs.

We run a small business too, so we know what a lost Tuesday afternoon costs.

Ruche French for a hive. Many small parts, working as one.

Two of us. Six specialist functions.

Who leads
  1. F-01

    Client success & discovery

    Gets to know your business and your customers. The bridge between you and the blueprint.

    Led by Karlien
  2. F-02

    Strategy & business architecture

    Looks at the whole business, so every piece builds towards the same goal.

    Both of us
  3. F-03

    Systems & automation

    Takes A to B to C to D, and builds the systems that make it happen.

    Led by Karlien
  4. F-04

    Web & digital infrastructure

    Your website is part of the business system, not an online brochure.

    Led by Iggy
  5. F-05

    Brand voice, content & communication

    Website copy, emails, social posts and the story that ties them together.

    Both of us
  6. F-06

    AI & business intelligence

    Research, reporting and insight. It runs across everything we do.

    Both of us

Start a project

Tell us what's bugging you

A few lines is plenty. One of us will write back, personally.

Clients
A direct WhatsApp line to both of us, weekdays during business hours.
What's on your order?
No obligation · No sales calls

We only use your details to reply to you. Privacy notice

Thanks. That's with us now.Iggy or Karlien will read it and write back to you.